Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2017
Posts: 1
Member
OP Offline
Member
Joined: May 2017
Posts: 1
HI ,

we need to hire an NEC Support Technician who can remotely connect to our systems and fix things such as caller id not working on a line. Or set up have a button light up when a certain call comes in.

If you do this type of work can you please reply. We had been using one person but he was literally impossible to get a-hold of. We would wait weeks and weeks for a response. Then we tried a group who billed by 15 minute increments which would be fine except everything seemed to take hours when they would estimate a half an hour and some things they could never figure out like SIP(?) calling.


so our expectations would be that you would respond within a few days of our request and that you have the knowledge to fix/set things up. This can all be done remotely.

thanks for your time!

Atcom VoIP Demo
VoIP Demo
Joined: Mar 2014
Posts: 365
Member
Offline
Member
Joined: Mar 2014
Posts: 365
Which NEC system is this?
Who is the SIP trunk provider?
If the SIP trunk provider is not on NEC's approved list, then it could take hours of trial and error to get it working. Most of the time it takes ~30 minutes to do if the provider is on NEC's list. This also depends on which NEC system it is.
We also charge by 15 minute increments.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,820
Posts636,739
Members49,643
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Airdale, AnnetteLee, AnnettesDayIsUg, bigboy, Blackline, boomj, db Communications, gwh, samcorcione9111, Victor D.
Newest Members
julesm, Helen.D, AlAl, mike hurford, Nigel S
49,642 Registered Users
Top Posters(30 Days)
pvj 12
ramo 11
Toner 9
dans 5
Who's Online Now
3 members (nortelvoip, jeffmoss26, PhoneGuy827), 172 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5