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#611083 - 06/13/17 09:23 PM Block Incoming Calls  
Joined: Jan 2011
Posts: 81
Lenus Offline
Lenus  Offline

Joined: Jan 2011
Posts: 81
Is there a way to block a specific phone number(s) on incoming calls? We have an S400 v3.13 and emaGEN 10.3.15. Ideally we would not like to use the Caller ID routing feature of emaGEN as it does not seem to work reliably.

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#611123 - 06/14/17 10:58 PM Re: Block Incoming Calls [Re: Lenus]  
Joined: Feb 2005
Posts: 272
telephonegunner Online content
telephonegunner  Online Content

Joined: Feb 2005
Posts: 272
In my experience, that was the only way. What type of trunks are you using, analog lines sometimes were problamatic because of timing issues in recieving the number.

#611129 - 06/15/17 04:29 AM Re: Block Incoming Calls [Re: Lenus]  
Joined: Jan 2011
Posts: 81
Lenus Offline
Lenus  Offline

Joined: Jan 2011
Posts: 81
Got it, thanks. We have one analog line the calls fwd to our bank of PRI DIDs. I know our Telco has an add-on feature that enable number blocking. Just thought I would inquire to see if the functionality is available in our phone system.

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