Business Phone Systems

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Joined: Nov 2006
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Lee07 Offline OP
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Hi
In SV8500 system, if any user call forwards his phone number to the operator, this call can NOT be displayed by smdr tool. but when forwarding to another phone number it is displayed.
Can any one help?
Regrads


Lee
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Are you using the NEC SMDR tool? If so, it may not be designed to show SMDR from the operator. Try looking at the raw data string.

Joined: Nov 2006
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Lee07 Offline OP
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Thank you for your post
I tried some other tools, but that didn't help.


Lee
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Lee07 Offline OP
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we are using MA4000 expense management , and we face the same issue...!


Lee

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