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Joined: Feb 2013
Posts: 122
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OP
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Joined: Feb 2013
Posts: 122 |
Dear All ,
I have connected two NEC SL1000 system together by SIP trunks ... there is no IP Phones the both sides have Digital phones and analogue phones and both system call together through SIP trunks
The customer complains there are a ghost calls coming to Operator randomly and frequently and once pick up the handset there is nothing
Is there any idea to prevent this calls ?
Thank you
NEC Business Partner
Certified on SV8100,SV8500,SL1000
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Joined: Apr 2005
Posts: 2,500 Likes: 2
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Joined: Apr 2005
Posts: 2,500 Likes: 2 |
What are you using for outbound calls?
We get old too soon, smart too late
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Joined: Feb 2013
Posts: 122
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OP
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Joined: Feb 2013
Posts: 122 |
Do you mean the type of trunks ? if yes there are analogue trunks connected on each system
NEC Business Partner
Certified on SV8100,SV8500,SL1000
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Joined: Mar 2014
Posts: 365
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Joined: Mar 2014
Posts: 365 |
Are these calls going through the AA/VM? By either 0 out or time out to operator?
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Joined: Sep 2004
Posts: 4,195 Likes: 2 |
Better hook up SMDR and get some definite data where the calls are coming from.
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