|
|
|
|
Joined: Apr 2013
Posts: 51
Member
|
|
Member
Joined: Apr 2013
Posts: 51 |
Hi, has anyone an idea? I made VPU card into my SCMC and I changed everything to the VPU card (VM/CR Server, APPLICATION SERVER GROUP, ADVANCED VM/AA MENU). I have also 2 channel licences for VPU.
When I make an internal call I hear the voicemail. But when I make a call from outside I don't hear the voicemail prompts and also my entry isn't accepted. I can see the activity log that my call reachs the voicemail and I see the entry is empty.
Has anyone an idea, why I don't hear the voice stream?
Many thanks, Peter
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2010
Posts: 184
Member
|
|
Member
Joined: Jan 2010
Posts: 184 |
Hi
I have had two SCMC's and both I have had to update the voice prompts as there was an issue with some of the first bunch of SCMC's they shipped out.
There has been a Tech bulletin about it I believe, So if you had an older box that you have had to update then this maybe the issue.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
245
guests, and
52
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
