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Joined: Mar 2012
Posts: 140
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Joined: Mar 2012
Posts: 140
Having a problem with no audio in several ways during 3-party conference call from SIP phone. System: Samsung OS7200 v 4.80, MGI16 card.

I tried with Polycom IP6000 SIP phone, as well as with basic Fanvil SIP phone - same issues (so the problem is not in SIP device).

Scenario:
SIP phone (A) dials first digital Samsung phone (B): everything OK
SIP phone presses conf button
SIP phone dials second digital Samsung phone (C): everything OK
SIP phone presses conf button to join all 3 parties to conference
A -> B ok
A -> C ok
B -> A ok
C -> A no audio!
B -> C ok
C -> B no audio!

Conclusion: phone that joined conference as last can not be heard on other two phones.

Any ideas?

...with 3 IP devices even more problems



Last edited by Hofman telekom; 09/12/17 08:05 AM.
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Joined: Mar 2010
Posts: 139
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Try use the conf function code.

Polycom IP5000

Conference Call (2 Callers + the conference unit)

Press “New Call”, Dial 9 + number, Press Send (wait for caller to answer)

Press Hold

Press New Call, Dial 46 Press Send wait for call to clear

Press New Call, Dial 9 + Number, Press Send (wait for caller to answer)

Press Hold

Press New Call, Dial 46 Press Send

Press Resume to join the calls together.

Joined: Mar 2012
Posts: 140
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Joined: Mar 2012
Posts: 140
It works!! Great! Thanks for help


Moderated by  nameless, pvj 

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