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Joined: Apr 2008
Posts: 40
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Joined: Apr 2008
Posts: 40 |
A customer changed their T1 provider and now they have to dial 1 for local calls. I have already dialed the trunk group directly to bypass any ARS and still have to dial one. Isn't that the T1 provider????
Thank you !!!
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Andrea
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Joined: Dec 2004
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Andrea
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Joined: Apr 2008
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Joined: Jul 2005
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Usually that happens with a Long Distance Circuit when they are charged for every call. You can have ARS add the 1 for you so the users don't have to dial it.
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Joined: Apr 2008
Posts: 40
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SayWhat, I dialed the trunk group directly with dialing 9201 and still have to dial a 1. Can you tell me how to change the ars in version 4.4?
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