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Joined: Sep 2012
Posts: 12
Member
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Member
Joined: Sep 2012
Posts: 12 |
Using an Officerserv 7200. Use SMDR output to Aggsoft to write to SQL. The system started sending out headers(sometimes every call, others a few calls. Besides generating alot of spurious info, it is throwing off searches.
I tuned headers off in SMDR options, no luck, even tried on and off. short of slapping it (like an old tv for better reception) any ideas.
thanks
Steve
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If you make a change to the SMDR settings whilst a client is connected, the changes don't come through until you disconnect the client and reconnect.
I found this by accident having the SMDR open in a telnet session, i made a change and it didn't take, then i hit Ctrl C to drop back to command prompt but all it did was reconnect the SMDR session and my changes came through
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Joined: Sep 2012
Posts: 12
Member
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Member
Joined: Sep 2012
Posts: 12 |
Just saw this hint, after the storm. I know the system restarted wuith the header off, since the power went out, and battery backups did too. Still sending it though.
anyone else have a similar issue?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Can you check that it is off?
Every time I've turned it off it stays off.
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