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Joined: Jan 2007
Posts: 1,029
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Joined: Jan 2007
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Greetings,
Has anyone used a Sip trunk from SoTel? I ordered one to test with our in house 7100. I've never set up a Sip trunk so any advice would be appreciated.
TIA,
John 807
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Joined: Nov 2015
Posts: 57
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I have switch a customer to sotel sip. It has been over a year and no issues. There is a setup directions on their website.
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Joined: May 2004
Posts: 761 Likes: 2
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Did you get it going?
We're trying also. But doesn't work.
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Joined: Jan 2007
Posts: 1,029
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I haven't had an opportunity to play with it yet. Hopefully today or tmw have to add an MGI 16 to our 7100 to get more channels.
Thanks
John 807
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Joined: Mar 2010
Posts: 82
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I use Sotel all the time. Never had a problem with them. Message me if you need some screen shots.
Robert
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Joined: Jan 2007
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Thanks Rob I can receive inbound calls fine. When I try to make an outbound call I get half a ring and then FORBIDDEN across the screen any thoughts?
Thanks Again,
John 807
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Joined: Dec 2010
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Check what you have set as outbound cli in 321. It should be the main number or the pilot number that you are given.
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Joined: Jan 2007
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Thanks. I will give it a try when I get back to the office.
John 807
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Joined: May 2004
Posts: 761 Likes: 2
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Joined: May 2004
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What testing can you do to trouble shoot.
How do I know I'm thru the firewall?
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Joined: Jan 2007
Posts: 1,029
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Getting closer inbound works fine. Outbound completes but no audio, I'm guessing it has something to do with the UDP ports?
Thanks
John 807
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