If you are answering the calls with an instruction menu message, simply go to the DAT associated with it, send action 1 to a virtual extension & set call forwarding always to the phone number.
I did as described, when I call the virtual extension (internally) it transfers to the outside number as expected no problem. However, when I call into the PBX from outside it attempts to complete the transfer but eventually sends me to the voicemail for the Virtual Extension stating that there was no answer from the extension (255).
Not sure what I'm doing wrong.
I have 24-09 setup as follows for the Virtual Extension
01 - Call Forward All Calls
02 thru 07 - I placed the number to be dialed (with a 9 prefix) in each of these.
I'm a little unclear which of these I actually need to populate in this scenario.
Thanks!!