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Joined: Jun 2005
Posts: 67
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Joined: Jun 2005
Posts: 67 |
Have an IPSLA and when I come off hook I get busy tone. When I call the ext. I get that it is unplugged. My online and IP staus LED's are on. Any ideas.
Thanks in advance!
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Joined: Jun 2004
Posts: 224
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Joined: Jun 2004
Posts: 224 |
Does the IPSLA show in you IP device status? Can you ping it? Sounds like the leds are being less than honest with you.
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Joined: Nov 2006
Posts: 241
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Joined: Nov 2006
Posts: 241 |
IP-SLA's don't generate their own tones, so I'm curious why you see it as unplugged. Perhaps it's a different extension? Sounds like it's a house phone to a dead trunk group or it rings down to an unplugged extension.
60% of the time it works every time
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Joined: Jun 2005
Posts: 67
Member
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Joined: Jun 2005
Posts: 67 |
I can ping it and the extension is not programmed as a house phone. Checked te program and I am dialing the correct extension
Thanks
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Joined: Nov 2006
Posts: 241
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Joined: Nov 2006
Posts: 241 |
Did this IPSLA ever work or is it new?
5000 or Axxess?
If 5000 do you have C licenses and is the IPSLA the correct version?
If Axxess, what version and is it connecting to an IPC or IPRC? What version is the card?
60% of the time it works every time
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