|
|
|
|
Joined: Jan 2010
Posts: 75
Member
|
OP
Member
Joined: Jan 2010
Posts: 75 |
We have a customer that wants to use call forward external and go to the cell voice mail if not answered. It works great if they answer the call by the 5th ring. The cell is set to answer on the 6 ring but the phone system pulls the call back before the 6th ring. We have looked to see if there is a timer that is controlling this but can not find one. The customer does not want to change the 6 rings to voice mail on their cell and this person is only a temp position so they do not have a local on the phone system. Is there timer for this or is there another way of doing this?
Muddy
muddy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2015
Posts: 15
Member
|
|
Member
Joined: Jul 2015
Posts: 15 |
Try extending 34-07-05.
"Conditions
If PRG 34-07-05 is left at default (30) the transferred call recalls to the station that performed the transfer when
not answered."
|
|
|
|
Forums84
Topics94,287
Posts638,793
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
111
guests, and
395
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
