sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems NEC SV8100 recall question

I have a customer that wants calls when transfered to a extension not to recall to the operator.
Is this possible no transfer recall ?

Also can this system have 2 different operators, 1 operator for clinic and 1 operator for the office.
The system is programmed with 2 different trunk groups. They might need to transfer calls from
1 group to another group. I think this is possible ?

Gary

turn off 20-11-13 to stop recall to operator.
Not sure about 2 operator's where you can dial 0 to get to yours, but, try setting a DSS/BLF one touch key for the second operator and just pre-program the extension under it, label it OPR.

Yes you can have 2 operators. You need to define the operator groups then.