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Joined: Feb 2009
Posts: 3
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Joined: Feb 2009
Posts: 3 |
I have a user in Rochester, NY, who has in issue with his 8662 phone on an Inter-Tel 5000. All red LED lights on the phone flash erratically, and he gets the following messages: "Download in Progress", then "ERROR - TFTP Fail".
How do we fix this?
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Joined: Sep 2005
Posts: 840
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Joined: Sep 2005
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Hold down the 7 & 8 keys while the fone is booting. You should get a menu, release the keys. Select Programming Menu. Navigate right until you see 'TFTP Server URL'. Select 'Revert'. Navigate right until you can save changes. Save and reboot.
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Joined: Nov 2006
Posts: 241
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Joined: Nov 2006
Posts: 241 |
It sounds like the phone is hitting a valid TFTP server but the config file it's parsing is not structured properly. Do the 7+8 combo and check the TFTP IP. Is it valid? Does it run a TFTP daemon? If there a valid globalcfg.cfg or [mac]cfg.cfg file?
60% of the time it works every time
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