|
|
Joined: May 2004
Posts: 336
Member
|
OP
Member
Joined: May 2004
Posts: 336 |
Hi everyone,
I have a customer that wants the No response to follow the dial 0 route that rings All phones, it currently goes to Extension 10 only.
On a Samsung you can just point the No response the same way you send Press 1,2 etc., I can’t find that option on the IP Office.
Thanks in advance.
Mark
|
|
|
|
Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
I would guess that you are using Embedded Voice Mail, because with VM Pro it should be painfully obvious. (VM Pro menus have a Timeout options)
With Embedded, the timeout destination is the Fallback of the Incoming Call Route that got the call to the AA.
|
|
|
|
Joined: May 2004
Posts: 336
Member
|
OP
Member
Joined: May 2004
Posts: 336 |
Thanks, I'll look for that
|
|
|
Forums84
Topics94,294
Posts638,834
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
1 members (JBean3329),
136
guests, and
348
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|