sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems IP phones changing settings

I am about to change my internet provider in our HQ office.
The phone system lives in this office.

I have about 20 IP phones in multiply countries accessing my phone system.

I have 2 IP card that will get new Public IP addresses.

Can I update the remote phones with the new IP information or does each user need to manually enter this on the phone?

I found this old posting:

"There is a field on the IPRC card that says overwrite local settings, if you program the new static IPs in the boxes and then check off overwrite local settings it should configure the phone with the new settings."

Assuming that works how will the remote phones get this infomation if I changed the IP address on the card?

A a side question, is there a way to have one public IP to the phone system for my IP phones even if I have multiple IP cards? I would like to free up a static IP for other uses.

You would have to overwrite the settings on the phones before making the change in ISP. The affected phones would be down once the settings changed until the IPRC is programmed with new IP's.

Sorry, no way to assign a single IP addy to multiple IPRC's. Just ask your ISP for more static IP addresses.

Thank you,

That is what I thought.

But I can send the settings out to the phones, assuming they are on. Change my IPRC's.. then those IP phones will connect... If all goes well.

I'm not positive about this but with my IP sets the settings seem to go out over ethernet, not IP. So pushing out settings would work across your LAN, but not external to your network like over the Internet.

If I'm wrong about this, It's possible I suppose - but awkward - for the IP set to be connected over the original settings, update the settings from the PBX which would break the IP phone's connection. Then the IP phone would attempt to re-connect with the new settings. Provided the new settings also worked (or worked in the near future) the IP set should be able to connect up.

As long as the IP phones are communicating with the phone system, whether it be WAN or LAN, it will be able to push out the new settings to them.

On the phones that are not connected when the push occurs, it is a simple thing to provide instructions to end-users as to how to re-program the new IP address on the phone. Then once connected, any additional changes would be pushed to the phone.

I tried to push out the new IP settings to my phones. It did not work.
Perhaps I missed a step.

This is what I did.
1- In programming I set each phone to "Overwrite Self Programming" to "Yes"
2- Then I changed the IP address and GW on the IPRC and rebooted card.
The phone did not get the settings.
3- So I put the IPCR back, the phone reconnected.
4- Keeping the "Overwrite Self Programming" to "Yes" I entered to new IP address in DB programming on each phone.
5- Then changed the IPRC to the new IP, rebooted card. Still the phone would not connect.
6- So I manually changed the IP and GW on the phone, it then connected fine.

Did I miss a step to push the settings out or did the push option just fail?
This was a small group of 6 phones so manually changing was no big deal.
I have 32 others to complete and they are in different countries.

Thank you.

What model phones are they?

They are 550.8662e units.

Those phones will need to be programmed at the fone or via a web browser. They ignore the 'Overwrite Self Programming' flag.

Ah ok, and I could only use the web browser option if they are on my network or open firewall ports.

What is the web port used on the phones, standard 80 or 443?

I just tried a phone on my network and I could not connect.

tnx