|
|
Joined: Feb 2006
Posts: 148
Member
|
Member
Joined: Feb 2006
Posts: 148 |
here's the trouble customer is having company A has 2 hunting lines with fair point voicemail company B has forwarded there line to company A / when a person calls B it will forward and ring in on comp A lines but if both lines are busy it wont got to comp A voicemail instead you get a message ( if you have a mailbox on this service please enter it now) company A lines forward to off prem VM fine / Any Ideas ?
Danny
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
Member
Joined: May 2009
Posts: 1,198 |
Contact the carrier; the CO might not support chain forwarding. It sounds like the voice mail system doesn't recognize calls originating from Company B as being a voice mail subscriber, so calls receive a system prompt instead. Same as if you have a voice mail forward path on a phone, but no mailbox.
|
|
|
Forums84
Topics94,525
Posts640,013
Members49,852
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Professor Shadow),
310
guests, and
43
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|