Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#617772 03/14/18 10:16 PM
Joined: Feb 2010
Posts: 162
Member
OP Offline
Member
Joined: Feb 2010
Posts: 162
Anyone know why my VOIP DSP says busy when calling ext 592? I sent my DFSYS file to tech support. They loaded it and said it worked fine for them. I reinitialized the system to check default and it worked. So we reloaded our DFSYS back in and still have the same problem. Although Tech support says he DFSYS file works in there system. Any more ideas before I start all over?:(

Tracy

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2007
Posts: 2,102
Likes: 1
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,102
Likes: 1
Does it only happen to one extension. Any interceptions set


“I have not failed. I've just found 10,000 ways that won't work.”
Joined: Feb 2010
Posts: 162
Member
OP Offline
Member
Joined: Feb 2010
Posts: 162
Just a update, I had to reinitialize the system and reprogram. All worked fine after that. Not sure why the file I sent to tech support worked but he said it did. I did notice after looking at the 2 files old one that didn't work and the new I have after reprogramming is that the old one did not have anything in the virtual shelf as the new one did. Anyway all is working great now.

Joined: Dec 2007
Posts: 6,749
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,749
Likes: 10
You have to be careful when working with corrupt database. If you download the corrupted software, edit, then upload the software there is a great chance of reintroducing the corruption. A default database is always best.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,820
Posts636,739
Members49,643
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Airdale, AnnetteLee, AnnettesDayIsUg, bigboy, Blackline, boomj, db Communications, gwh, samcorcione9111, Victor D.
Newest Members
julesm, Helen.D, AlAl, mike hurford, Nigel S
49,642 Registered Users
Top Posters(30 Days)
pvj 12
ramo 11
Toner 9
dans 5
Who's Online Now
1 members (Yoda), 75 guests, and 20 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5