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#617895 03/17/18 01:05 AM
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Hi All,

Just installed a CICS W/7.1 SW, (1) 4x0 CID w/ T7316's and using analog CO's. I have programmed 4.1's to be able to transfer an incoming call out to a cell phone, in the distant past... I can't seem to remember how to set it up so that anyone in the office can transfer an active incoming call to a cell phone. Any help would be appreciated. Thanks in advance.

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Put lines in Line Pool A
Remove all line pool codes
Remove External Code
Set up Routing and Destination code - example 9 to use line pool A
Can't remember if this is a MUST - Allow redirect on each extension

Answer call
press transfer
dial 9 plus number to go to.


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If these are Employee's cell #'s you could do F*1 External memory buttons .

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Excellent! Thank you both- NTlayoff and ATechguy. Thanks for your time and talent!

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Redirect is a must yes.

And yet another option if button space is low when you go into the routes you can add the phone number

So the process would be F4X (X = dest code)

On CICS I would use dest codes 71 and 72 for 2 mobile numbers


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Moderated by  MooreTel, NTlayoff 

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