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Joined: Dec 2004
Posts: 41
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OP
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Joined: Dec 2004
Posts: 41 |
have a SCM Compact with latest software. Lines come into an FXO card and incoming calls ring a hunt group with 10 extensions ringing. How do you enable caller id. I know we are getting CID data from carrier, but yet on display it says anonymous.
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Joined: Aug 2017
Posts: 17
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Joined: Aug 2017
Posts: 17 |
Try changing CID support to "enable" in
Menu >> Configuration >> Cabinet/Slot >> Analog Trunk
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Joined: Dec 2004
Posts: 41
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OP
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Joined: Dec 2004
Posts: 41 |
On connected ports CID support is enabled.
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Joined: Aug 2017
Posts: 17
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Joined: Aug 2017
Posts: 17 |
Ok,
Run a Route Trace on the FXO ports.
Dial in and look at the incoming digits in the trace
Check that they are present and correct.
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