|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
I have an Inter-Tel 5200 system, the directory will only recognize the first two letter when searching for a persons name. Is the system suppose to search for the first three letters?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2008
Posts: 145
Member
|
|
Member
Joined: Jun 2008
Posts: 145 |
You're supposed to be able to enter the person's entire name, with a minimum of 3 digits.
Ain't technology wonderful? Nothing like being on the bleeding edge. 
|
|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
we do type in more than three letters, but it seems like it is only searching the first two. Are there settings that we can look at?
|
|
|
|
|
Joined: Jun 2008
Posts: 145
Member
|
|
Member
Joined: Jun 2008
Posts: 145 |
Ain't technology wonderful? Nothing like being on the bleeding edge.
|
|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
The directory only recognize the first two letter when searching for a persons name. There has to be a fix for this and be able to search more than 2 letters. Does anybody know?
|
|
|
|
|
Joined: Dec 2004
Posts: 192
Member
|
|
Member
Joined: Dec 2004
Posts: 192 |
The only time I've run into a directory malfunction, it was due to programming and/or user error.
Is your station Description typed in the format of Last name, First name? Have all users recorded their name for the directory?
These are the 2 things that have screwed with our directory. One programmer used to enter First Name Last Name with no comma, another guy entered First Name, Last Name, which was a reversal of what it should be. Then I had users who didn't record their name and the directory would just skip them altogether as if they didn't exist.
Andrea
|
|
|
|
Forums84
Topics94,516
Posts639,970
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
156
guests, and
41
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
