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#62006 04/02/09 04:38 AM
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Folks
I have a keyset that won't do a reverse transfer. Whenever I hit 4 and the reverese transfer dialog comes up when I enter the ringing extension it says no call. If I try to reverse transfer to this keyset it works. The keyset was recently deafulted. Any ideas? Thanks!!


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#62007 04/02/09 11:30 AM
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Are you reverse transfering a hunt group call that is ringing a phone? Is one phone (the one that is capable of reverse transfer) a member of the hg and the one that does not work not a member? Just a thought.


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#62008 04/06/09 09:24 AM
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Actually the failure is with inside calls as well as outside calls. Thanks!!


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#62009 04/06/09 10:02 AM
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Hunt group calls can be internal or external.


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