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Joined: Jun 2018
Posts: 7
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Posts: 7 |
I have a customer with a Vodavi STSe that was hacked. When vm picks up instead of the auto attendant greeting you would receive greeting stating please hold while I transfer your call which would give you dial tone and the ability to dial out. I found that the vm ports 150-157 in station programming (Keyset Mode) were set to 01 which is PCmode, changed it to default value 0 but now I can't get the vm to pick up just rings either by 440 or 150-157 any ideas? Thanks!
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
It should be PC Phone and 4800 Baud. The station type should be DVM
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Joined: Jun 2018
Posts: 7
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Posts: 7 |
Thank you! How do I get the ports changed back to answering with the auto att menu like 102 for day and 120 for night? It currently says please wait while I transfer your call and gives the caller dial tone for them to dial out.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
It really depends on which VM your using? Flash Card or Inskin HDrive or TalkPath.
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Joined: Jun 2018
Posts: 7
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Joined: Jun 2018
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
you'll need to get in via the ISAdmin program via serial connection and set the Ports/Lines to ring either to Time Control or set for KSU clock control then get your menus set for the correct times/modes.
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Joined: Jun 2018
Posts: 7
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Thanks for all your help I only have 2 systems with the hard drive VM so a little rusty on them, flash card is much easier.
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Joined: Jun 2018
Posts: 7
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Joined: Jun 2018
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Changing the individual lines did work just took a while for the programming to take.
The system lines default line how to answer was already prog for time control and I even changed individual lines 1-8 for time control which should be menu 102 and VM still answers with please wait while I transfer you and it gives you dial tone to dial out! I get that when dialing 151-157 but 440 gives prompt to enter PW.
Last edited by Steve Hess; 06/07/18 04:53 PM.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
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You will get dialtone if you transfer after dialing a vm port from an extension. You have to test it by getting an outside line and dialing back in.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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