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#62224 05/07/09 07:13 AM
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What is Net Alarm 115?
Over the last month I have gotten this alarm a few times, with the only thing that I have seen as wrong is the date, and time on the phone system jumps back by about 12 hours.

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#62225 05/07/09 07:30 AM
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This alarm is telling you . . . Quoting from the I&M manual, that "the system has detected that the real-time clock circuitry on the CPC or CPU card isn't operating properly and the system is using the software clock which may not be accurate. Check to make sure that all of the components on the card are properly seated and that no pins are bent. If the problem persists, replace the card and return it for repair."

My advice - make sure you back up your system before checking the card. It would be bad news to lose the database just because you're troubleshooting this problem.


Andrea
#62226 05/07/09 09:00 AM
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The CPU for the system is a computer that is networked to the cabinet, so is the database on the CPU card or stored localy on the networked computer?
So if for some strage reason the networked computers clock is getting off, the net 115 alarm will happen?
I have put a program on the computer that will keep the clock updated, to an atomic clock so it should stay set.

#62227 05/07/09 09:27 AM
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Sounds like you have the CPS server on your system, or it might be the NT desktop. What CPU card do you have?


Jeff Moss

Moss Communications
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#62228 05/12/09 07:53 AM
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CPU PCM-F 512 Master Card (550.9026)


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