|
|
|
|
Joined: Nov 2012
Posts: 37
Member
|
|
Member
Joined: Nov 2012
Posts: 37 |
I need CO Lines be programmed to be answered by hunt group on a Mics or CICS...is that possible?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
Yes it is possible.
Read the System Coordinator guide for best choices under hunt groups.
You can have Auto Attendant answer lines and have an option in CCR to point to a hunt group as well.
|
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Set up Table with CCR.
Instead of a CCR MENU make it a CCR Transfer to extension.
Make the extension number the hunt group number.
If CON is the opposite of PRO
Then what is the opposite of Progress?
|
|
|
|
Forums84
Topics94,515
Posts639,967
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
214
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}