|
|
|
|
Joined: Feb 2004
Posts: 842
Member
|
|
Member
Joined: Feb 2004
Posts: 842 |
Calls comes into a ring group with 6 members. They are dropping calls sporadically. Comes and goes, and can be fine for months. Then the issue comes back. Spectrum is blaming the PBX and saying it is dropping at the CPE. But they weren't sure if the CPE was the PBX or their equipment.
I am replacing the PRI card today to cover our bases. They are also replacing the Spectrum gateway. This is on new fiber in the area. When this happens, they get a quick ring, and the call is gone. I did notice that most times when this happens, there is no trunk number registered in xchange software call history. Successful calls show 7001,7002 etc
Thanks
Chaz
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2004
Posts: 842
Member
|
|
Member
Joined: Feb 2004
Posts: 842 |
Dropping again today after we replaced the TEPRI card and Spectrum replaced their Gateway.
Last edited by chazrc; 02/12/19 12:18 PM.
|
|
|
|
Forums84
Topics94,515
Posts639,950
Members49,847
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
220
guests, and
32
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
