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Joined: Mar 2011
Posts: 20
Member
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Member
Joined: Mar 2011
Posts: 20 |
Have a customer with an older SBX system. Recently have complaint about using the speakerphone, intercom calls work perfectly, but external calls you can hear the external party but caller can not hear anything. This seems to be happening on all stations.
Phones are not muted but that is the way it acts.
any suggestions are appreciated.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
If the phones are not muted than the volume must be very low. PGM 411 has gain controls. They are laid out like a grid. Using admin software you can change the dti speaker to acob volume, default is 26, raise it a couple of steps at a time, reset system to take effect. There is a separate setting for both directions, so make sure you adjust the correct one.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2011
Posts: 20
Member
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Member
Joined: Mar 2011
Posts: 20 |
Thanks. Will check that out.
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