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Joined: Jul 2009
Posts: 6
Member
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Member
Joined: Jul 2009
Posts: 6 |
Is there a report you can tell how many calls were on hold in a given time. Say for within 30 minutes (x) amount of calls were on hold?
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Joined: Jul 2009
Posts: 6
Member
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Member
Joined: Jul 2009
Posts: 6 |
Or should I say what were the most calls on hold in this 30 minute period.
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