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Joined: Mar 2018
Posts: 345 Likes: 1
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Member
Joined: Mar 2018
Posts: 345 Likes: 1 |
Just had a strange incident happen. A DX-80 that has been in for quite a while all of a sudden on 3 phones turned on the OHVA. It was not set as a button so the customer didn't know anything had happened until they started calling back and forth between stations. I know you can directly dial the feature code, but it is still strange that all three did this "by themselves?"
The Cloud is just someone else's computer!
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Joined: Dec 2007
Posts: 6,834 Likes: 25
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,834 Likes: 25 |
Intercom Select Mode (Feature 98) kind of hard imaging someone dial that by accident...however the Feature key being close to the 1 key?
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Joined: Mar 2018
Posts: 345 Likes: 1
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Member
Joined: Mar 2018
Posts: 345 Likes: 1 |
The current theory is that a previous manager had done it to keep tabs on the employees. But that doesn't even track since there are 1 manager, 2 assistant managers and 5 "leads". Anyone of which could be in charge of the store solo.
The Cloud is just someone else's computer!
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Joined: Dec 2007
Posts: 6,834 Likes: 25
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,834 Likes: 25 |
Perhaps someone confused March 1st with April 1st.
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