sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems IPedge issues

So set the static route up in the IPedge or the customers firewall ? Then I can set the gateway in the IPedge to the customers firewall ?

The static route in this case would be done in the IPedge. It was added in later releases though so YMMV.

So in order to accommodate the new SIP trunks, you changed the default gateway for the IPEdge to use the SIP trunk provider's router. Well, I assume that this IPEdge isn't 1.7.X, or it would have been complaining about the licensing without an Internet connection

As mentioned, the static route in the IPEdge Enterprise Manager was added in later versions. There may be a way to do this in Webmin, but I haven't had to do this yet. If what I am understanding, the default gateway should point to the Internet router, and a static route would need to be added to reach the SIP server.

Anyone care to help with setting up a static route ?

newtecky thats what I did and the voicemail to email started working with no calls in or out over the SIP trunks ?? I'm not sure if I had the route setup correctly or not as I can't find any documentation on it on FYI

How did you setup the static route?

Programming for it is in the manual for the latest release on FYI.

The only installation manuals I see are for virtual server , I selectected bond0 , entered the IP of the SIP server in network , entered subnet mask , entered gateway. Where I am confused is where it says network , what address is it wanting ? And the gateway firewall gateway or SIP gateway ?

At one time I thought that they had network settings in Webmin. I am looking at a 1.6.X system and it isn't there anymore. They slowly removed some settings from Webmin I know that Toshiba support can unlock a lot more settings in Webmin with their login. It looks like Static Routes was added to the system setup in 1.7.4, based on an FYI KB. I currently don't see a way to setup a static route in version before that one.

While I have not used static routes in the IPEdge, I have used it in other systems. I'll go over this real quick, even though I am not sure how you will be able to set this up.
Basically you would want to have the default gateway in the system set to the Internet router. That way the system knows how to get onto the Internet.
The static route will tell the system how to connect to the SIP server.

Based on the information from your previous post, this is how you would ideally want this setup:
Default gateway:192.168.46.1
Static route:
Network - 10.37.65.0 (Network addresses end in 0)
Subnet: 255.255.255.0
Gateway: 192.168.46.254

Basically you are telling the system that if it needs to connect to the 10.37.65.0 network (including the SIP server at 10.37.65.4) use this other gateway instead of the default gateway.

Not sure how to process without a static route option in this system if this isn't in setup or Webmin. Too bad you customer missed out on the Toshiba Top off promotion.I think that they either need to renew SUS, or find a Linux guru that knows how to add static routes.

Hi Steve

I can add a static route to the IPedge for you through Webmin but I will need remote access to the system
Can you send me a PM with the site details and confirming the route to be added.

Thanks I will try it again tonight