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Joined: Jan 2005
Posts: 264 Likes: 1
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Joined: Jan 2005
Posts: 264 Likes: 1 |
Is this a glitch or normal behavior with the DX-120? I have the COs assigned to ring a UCD (hunt group) and the stations in that UCD ring even when they are busy. UCD is set to ring all members. Is this normal for the DX-120?
Comparing to the SBX & Summit I'm a little confused. Maybe rusty is the word. However, I think this may be normal for the 120, because I remember having issues with my first SBX where the hunt didn't act the way I expected.
Last edited by tylan; 04/02/19 03:58 PM. Reason: Better words
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Joined: Mar 2018
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I thought that i would ring on busy too, but the help file says that if the extension is busy that it shouldn't ring.
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Joined: Jan 2005
Posts: 264 Likes: 1
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That's what I thought too.
I probably need to compare to another 120. Something was different about the 120's hunting method.
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Joined: Mar 2001
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If I remember correctly, all of the DSSs that are in the UCD group will light up when a call comes in.
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Joined: May 2005
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From what I remember all extensions would ring if they were busy or not
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Joined: Jan 2005
Posts: 264 Likes: 1
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Joined: Jan 2005
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Yeah, I think the UCD and busy ring deny does not work properly. I probably never knew it was wrong until I worked on other systems like the SBX & Summit.
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