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Terminated ext. - SL2100
#630531 06/17/19 05:18 PM
Joined: Oct 2006
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Customer has one remote user on their SL2100 using an IP phone several hours away. The employee is no longer with the company. They say the phone, computer, etc. are being returned, but I would like to remove any remote phone access to the system.

I've changed the mac address in 15-05-02 to zeros.
Also changed 15-05-26, Terminal Type, to 'Not Set'.
Removed UC Server User setting in 20-59.

Anything else I should do to turn off access?

Thanks!
Jim

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Re: Terminated ext. - SL2100
Yoda #630532 06/17/19 05:46 PM
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It may be too late for this, but I would log in with WebPro and perform the IP release command. That releases the MAC address. Then I'd delete the extension number.

Re: Terminated ext. - SL2100
Yoda #630537 06/17/19 07:02 PM
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I'm sure you already know but want to confirm the phone had been disconnect before making the changes, this includes deleting the IP address? If not it just re-populates all settings.


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Re: Terminated ext. - SL2100
dans #630558 06/18/19 03:16 AM
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Thanks guys. Got it done and phone is on it's way back.


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