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#630531 06/17/19 05:18 PM
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Yoda Offline OP
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Customer has one remote user on their SL2100 using an IP phone several hours away. The employee is no longer with the company. They say the phone, computer, etc. are being returned, but I would like to remove any remote phone access to the system.

I've changed the mac address in 15-05-02 to zeros.
Also changed 15-05-26, Terminal Type, to 'Not Set'.
Removed UC Server User setting in 20-59.

Anything else I should do to turn off access?

Thanks!
Jim

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It may be too late for this, but I would log in with WebPro and perform the IP release command. That releases the MAC address. Then I'd delete the extension number.

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I'm sure you already know but want to confirm the phone had been disconnect before making the changes, this includes deleting the IP address? If not it just re-populates all settings.


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Yoda Offline OP
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Thanks guys. Got it done and phone is on it's way back.


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