Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
intermittent fails on voicemail boxes
#631687 08/08/19 08:51 PM
Joined: Dec 2017
Posts: 7
toddr Offline OP
OP Offline
Joined: Dec 2017
Posts: 7
Hi all,

We've just replaced our EVMC card running v.9 software with a refurbished unit. We re-used our original HD, rebooted and were back in business.

3 weeks later several voicemail boxes are not responding. We cannot send messages to voicemail or open the boxes to check messages.

We're not sure whether we should install a new HD and rebuild our voicemail boxes or request warranty service on the EVMC card. Thanks for any suggestions.

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: intermittent fails on voicemail boxes
toddr #631709 08/09/19 05:56 PM
Joined: May 2009
Posts: 1,198
Joined: May 2009
Posts: 1,198
Did the original EVMC have a PAL chip and does the current EVMC have one installed? Without the required PAL chip, functionality and capacity are limited.

Re: intermittent fails on voicemail boxes
toddr #631727 08/10/19 01:15 AM
Joined: Dec 2002
Posts: 9,392
Likes: 1
Joined: Dec 2002
Posts: 9,392
Likes: 1
I have an EVMC here with 64 unit PAL and 30GB HD, no use for it. If you are interested, let me know.

Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling

Moderated by  Stix1 

Link Copied to Clipboard
Most Recent 5 Post
SX 200 PRI problem
by teleco - 12/02/20 03:19 PM
outage 12/1/2020
by Ruben - 12/01/20 07:04 PM
test telephone number
by dude - 11/30/20 07:51 PM
DSU Serial Ports
by tylan - 11/30/20 07:21 PM
SVMi20i Error
by Bushmills - 11/30/20 07:00 PM
Who's Online Now
30 members (BobRobert, teleco, justbill, ALB300, Daniel, BTS01, data-wolf, Hofman telekom, cswroe, Coral Tech, ABLE1, Greg Ercolano, Yoda, MooreTel, metelcom, Skunky, EV607797, phonemeister, pvj, Mercenary Roadie, Carlos#1, Silversam, nortelvoip, dexman, jsaad, RATHER BE FISHING, phonman123, usedphones, crazysupratt, Bob3470), 308 guests, and 64 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
Salman Imtiaz, SayWhat, Tariq
Newest Members
drextech, d_chats, LukeS, RickToshibaCIX, Geochurchi
49386 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
ABLE1 12
Daniel 12
dexman 10
hbiss 9
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners