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intermittent fails on voicemail boxes
#631687 08/08/19 08:51 PM
Joined: Dec 2017
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toddr Offline OP
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Hi all,

We've just replaced our EVMC card running v.9 software with a refurbished unit. We re-used our original HD, rebooted and were back in business.

3 weeks later several voicemail boxes are not responding. We cannot send messages to voicemail or open the boxes to check messages.

We're not sure whether we should install a new HD and rebuild our voicemail boxes or request warranty service on the EVMC card. Thanks for any suggestions.


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Re: intermittent fails on voicemail boxes
toddr #631709 08/09/19 05:56 PM
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Did the original EVMC have a PAL chip and does the current EVMC have one installed? Without the required PAL chip, functionality and capacity are limited.

Re: intermittent fails on voicemail boxes
toddr #631727 08/10/19 01:15 AM
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I have an EVMC here with 64 unit PAL and 30GB HD, no use for it. If you are interested, let me know.


Jeff Moss

Moss Communications
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