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#631687 - 08/08/19 08:51 PM intermittent fails on voicemail boxes  
Joined: Dec 2017
Posts: 7
toddr Offline
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toddr  Offline
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Joined: Dec 2017
Posts: 7
Eugene Oregon US
Hi all,

We've just replaced our EVMC card running v.9 software with a refurbished unit. We re-used our original HD, rebooted and were back in business.

3 weeks later several voicemail boxes are not responding. We cannot send messages to voicemail or open the boxes to check messages.

We're not sure whether we should install a new HD and rebuild our voicemail boxes or request warranty service on the EVMC card. Thanks for any suggestions.

Comdial & Vertical
Comdial Vertical Search Enter Part Number
#631709 - 08/09/19 05:56 PM Re: intermittent fails on voicemail boxes [Re: toddr]  
Joined: May 2009
Posts: 1,188
DND ON Offline
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DND ON  Offline
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Joined: May 2009
Posts: 1,188
Connecticut
Did the original EVMC have a PAL chip and does the current EVMC have one installed? Without the required PAL chip, functionality and capacity are limited.

#631727 - 08/10/19 01:15 AM Re: intermittent fails on voicemail boxes [Re: toddr]  
Joined: Dec 2002
Posts: 8,023
jeffmoss26 Offline
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jeffmoss26  Offline

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Joined: Dec 2002
Posts: 8,023
Beachwood, OH
I have an EVMC here with 64 unit PAL and 30GB HD, no use for it. If you are interested, let me know.


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE

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