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intermittent fails on voicemail boxes #631687 08/08/19 08:51 PM
Joined: Dec 2017
Posts: 7
toddr Offline OP
OP Offline
Joined: Dec 2017
Posts: 7
Hi all,

We've just replaced our EVMC card running v.9 software with a refurbished unit. We re-used our original HD, rebooted and were back in business.

3 weeks later several voicemail boxes are not responding. We cannot send messages to voicemail or open the boxes to check messages.

We're not sure whether we should install a new HD and rebuild our voicemail boxes or request warranty service on the EVMC card. Thanks for any suggestions.

Comdial & Vertical
Comdial Vertical Search Enter Part Number
Re: intermittent fails on voicemail boxes [Re: toddr] #631709 08/09/19 05:56 PM
Joined: May 2009
Posts: 1,189
DND ON Offline
Joined: May 2009
Posts: 1,189
Did the original EVMC have a PAL chip and does the current EVMC have one installed? Without the required PAL chip, functionality and capacity are limited.

Re: intermittent fails on voicemail boxes [Re: toddr] #631727 08/10/19 01:15 AM
Joined: Dec 2002
Posts: 8,031
jeffmoss26 Online Content
Online Content
Joined: Dec 2002
Posts: 8,031
I have an EVMC here with 64 unit PAL and 30GB HD, no use for it. If you are interested, let me know.

Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling

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