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#632158 08/24/19 07:45 AM
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Hotel customer moved to another vendor, password changed. Property sold, vendor lost, no password now. Customer may want me to initialize and reprogram system. I don't have MOSS sheet, but I do have copy of Form 4 with password and ID on it. Is that all I need to initialize.?


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As long as you have the 36 digit MOC and the system id and password, you should be good to go!

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Thanks. No MOC. Either they locate a password or it's time for a MIVO400.


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If you have a full copy of form 4 you can absolutely reinitialize and reprogram from scratch. If I remember correctly the MOC was not introduced until the SX-200 ICP. If you have an EL that should be no problem.

-Daniel


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