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Joined: Oct 2007
Posts: 5
Member
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Member
Joined: Oct 2007
Posts: 5 |
Customer with AXXESS512 cabinet connected with fiber to slave in another building. Also connected with T-1 point-to-point in 3rd building. The people in the 3rd bldg are getting garbled pages on about 50% of the all call page that goes through all 3 buildings. I know this exceeds the recommended amount of stations in a single page group, but it used to work. Have changed CPU, station cards, power supply, T-1 cards between buildings and it is still happening. Thanks for any help.
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Joined: May 2005
Posts: 526
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Member
Joined: May 2005
Posts: 526 |
Have you tried putting the phone in building 3 in a group and test. This will tell you if it is a connectivity type of issue with the amount of phones across the connection. Will be intersting to see if you still have the issue, if not try removing all phones in building one and two from the main group and test this will tell you if you have a corruption in 9600 or whatever group it's in. Randy
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Joined: Oct 2007
Posts: 5
Member
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Member
Joined: Oct 2007
Posts: 5 |
Randy-thanks for the response. I'm not sure I understand though. The garble pages are an intermittent issue. They are trying to page about 150 phones using "71" as the page group. The "North building" tied through a point-to-point is the only building having the garbled pages (about 30 phones). The "central" and "south" buildings on the 512CPU with fiber don't have an issue. Anything else you can steer me to would be appreciated.
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