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#632644 - 09/11/19 01:03 PM IP Phones in a ring group?  
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EV607797 Offline
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EV607797  Offline

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Joined: Jan 2005
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Fayetteville, NC
We just added five IP phones on an existing NCP-500 system. Calls to and from the new phones work fine, but when we add them to ring group 501, they don't ring when calls arrive to that group. They are all set to immediate ring. Any ideas?


Ed Vaughn, MBSWWYPBX
Google Telephone Equipment Search
#632668 - 09/11/19 11:43 PM Re: IP Phones in a ring group? [Re: EV607797]  
Joined: Oct 2007
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C5Z Offline
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C5Z  Offline
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Joined: Oct 2007
Posts: 269
Upstate New York
Check and see if the IP extensions are logged out of ring group 501, you can also add the login/out button to the phone.


Instructions are just one man's opinion on paper
#632670 - 09/12/19 01:05 AM Re: IP Phones in a ring group? [Re: EV607797]  
Joined: Jan 2005
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EV607797 Offline
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EV607797  Offline

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Joined: Jan 2005
Posts: 14,845
Fayetteville, NC
Wow, sometimes the answer is as plain as the nose on your face. Thanks for the help.


Ed Vaughn, MBSWWYPBX

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