EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2015
Posts: 32
mreilly Offline OP
Member
OP Offline
Member
Joined: Jul 2015
Posts: 32
Good morning

Does anyone know how to dial 911 without having to dial a 9 first on SV8300?

AK Greatland

Just another beautiful day in the land of communications

Global Test Supply 728x90
Joined: Nov 2008
Posts: 945
Member
Offline
Member
Joined: Nov 2008
Posts: 945
Couldn't You just put a speed dial button on all the phones with 9911?


"The Only Stupid Question, Is the Question Thats not Asked."
Joined: Jul 2015
Posts: 32
mreilly Offline OP
Member
OP Offline
Member
Joined: Jul 2015
Posts: 32
You could but if someone is unfamiliar with the site and tried to call and was unable to,there could be legal issues

Joined: Aug 2002
Posts: 4,915
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,915
Likes: 1
This is about to be a big issue for all systems thanks to Kari's Law

Joined: Jul 2015
Posts: 32
mreilly Offline OP
Member
OP Offline
Member
Joined: Jul 2015
Posts: 32
I see people talking about putting signs up that state, for emergency call 9-911 but how many languages does it need to be displayed in and does it need to be in Braille as well. definitely going to be an issue if someone dies and they say they could have lived if 911 worked. maybe a little over the top but I can see the headlines now telecom tech arrested because phone system couldnt dial 911

AK Greatland

Just another beautiful day in the land of communications

Joined: Aug 2004
Posts: 9,038
Likes: 2
Admin
*****
Online Content
Admin
*****
Joined: Aug 2004
Posts: 9,038
Likes: 2
Certainly the SV8300 supports ARS or LCR. Should be able to invoke a digit manipulation table to insert 9 before 911 calls. I did that for years on Nortels and Comdials.


[Linked Image]
Joined: Jul 2006
Posts: 2,591
Likes: 5
Admin
***
Offline
Admin
***
Joined: Jul 2006
Posts: 2,591
Likes: 5
I looked around and there seems to be a solution. It involves ARS and digit screening. Dial9

There's a PDF and further explanations.

Carl


There's no place like 127.0.0.1
Joined: Apr 2005
Posts: 2,423
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,423
I know comparing the SV8100 and SV8300 is apples to oranges and I have no experience with the 8300 but the 8100 out of the box will dial 911 with or without the trunk access code, I would think NEC engineered the 8300 the same way, have you tested this to confirm?


We get old too soon, smart too late
Joined: Mar 2014
Posts: 365
Member
Offline
Member
Joined: Mar 2014
Posts: 365
This can be done using LCR tables. Route 11 in the LCR and add 9 in the digit add table. We typically route 911 and 11 in the LCR. Modify the Max digits table for 11. Set it to 2 digits. The 9 is absorbed. Break out everything else around it.

Joined: Jul 2005
Posts: 1,332
Member
*****
Offline
Member
*****
Joined: Jul 2005
Posts: 1,332
Originally Posted by dans
I know comparing the SV8100 and SV8300 is apples to oranges and I have no experience with the 8300 but the 8100 out of the box will dial 911 with or without the trunk access code, I would think NEC engineered the 8300 the same way, have you tested this to confirm?

Probably unlikely as the 8300 software is out of the ark 1980s and from NEC where as the 8100 is Nitsuku and the late 1990s. Here in New Zealand people don't have a problem with dialing 9 -911 for emergency calling. with signs scattered around the place saying that. . Enhanced 911 (E911) as the SV 8100 and later systems call it is hardly used as most of the techs seem to think it is too hard though I have seen schools using it..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,466
Posts640,074
Members49,483
Most Online5,661
May 23rd, 2018
Today's Birthdays
Barry L. Burns, Derrick, jadekitty, jimwhitend, nicholasndi, Rich W., steve123456789
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 38
Ruben 7
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
10 members (hitechcomm, metelcom, MooreTel, Skunky, mohammed abdelaa, justbill, Touch Tone Tommy, RATHER BE FISHING, jeffmoss26, Mercenary Roadie), 176 guests, and 44 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud