Business Phone Systems

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#634037 12/07/19 06:38 PM
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CTX-100 w/RCOU/RCOS line cards and (3) BWDKU station cards.
One Ext.(#238) randomly calls the receptionist or operator (#200) on the intercom. This occurs about once a day or less. I have tried deleting the ext. and rebuilding it also moving to a different ext. (#248), the problem followed the change. Will a intermittent short in the ext pair cause this? I could meger this pair of wires or change to a different pair. I have looked for a short in punch down blocks and phone jack. Extension (#200) is a DK3020SD w/ (2) DADM3220's. The VM is a IES32 w/ 250 center port and 251 and 252 as VM ports. Thanks for any input, Lyle Roy

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What kind of phone is Ext 238? Is it analog, VM port, digital phone?

If it is an analog phone there is probably a short in the cabling somewhere.

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Does ext.238 have a DSS button of ext.200? Could be a sticky DSS key. Or try swapping the phone for ext.238 with another and see if the problem follows the phone.


Moderated by  Carlos#1, phonemeister 

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