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Wave IP500 Edge700-24 Making Calls
#634045 12/09/19 04:05 PM
Joined: Aug 2006
Posts: 23
Fosnut Offline OP
OP Offline
Joined: Aug 2006
Posts: 23
I have a customer with an IP500 ( (5219) with Edge 700-24 phones. They have one extension that initiates outgoing calls by itself periodically. The last time I was there I changed the jack, cable pair from jack to IDF, and cable pair from IDF feeder to MDF. I also changed ports from 3.10 to 3.4. This is the only phone that has the issue. When the phone is unplugged there are no issues. Any ideas of what else to check?

Comdial Vertical Telephones & Equipment
Re: Wave IP500 Edge700-24 Making Calls
Fosnut #634078 12/11/19 09:08 PM
Joined: Dec 2005
Posts: 638
Joined: Dec 2005
Posts: 638
If you have tried all of the above, it sounds like a stuck speed dial button or a bad phone.

"I thought I was wrong once, but I was mistaken"
Re: Wave IP500 Edge700-24 Making Calls
adteldon #634252 12/20/19 01:41 PM
Joined: Aug 2006
Posts: 23
Fosnut Offline OP
OP Offline
Joined: Aug 2006
Posts: 23
The phone has been replaced, still scratching my head. Thanks

Moderated by  EV607797, MnDave, nfcphoneman 

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