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Wave IP500 Edge700-24 Making Calls #634045 12/09/19 04:05 PM
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Fosnut Offline OP
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I have a customer with an IP500 (6.0.0.0 (5219) with Edge 700-24 phones. They have one extension that initiates outgoing calls by itself periodically. The last time I was there I changed the jack, cable pair from jack to IDF, and cable pair from IDF feeder to MDF. I also changed ports from 3.10 to 3.4. This is the only phone that has the issue. When the phone is unplugged there are no issues. Any ideas of what else to check?

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Re: Wave IP500 Edge700-24 Making Calls [Re: Fosnut] #634078 12/11/19 09:08 PM
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adteldon Offline
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If you have tried all of the above, it sounds like a stuck speed dial button or a bad phone.


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Re: Wave IP500 Edge700-24 Making Calls [Re: adteldon] #634252 12/20/19 01:41 PM
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Fosnut Offline OP
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The phone has been replaced, still scratching my head. Thanks


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