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OS7030 Weird issue
#634089 12/12/19 04:31 PM
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barnito Offline OP
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I recovered a phone system that was NAND bricked and tested on our bench here. Everything was good. Sent to our customer and a sub replaced. Now they are getting ghost ringing from 2 extensions, and weird svr and cvr errors on phones causing them to lose dial tone. Has anyone else experienced this?

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Re: OS7030 Weird issue
barnito #634091 12/12/19 07:00 PM
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After you recovered the system, did you upgrade it to the latest software? What kind of phones do they have? What kind of lines do they have?

Re: OS7030 Weird issue
Biztel Cuban Okie Tech #634093 12/12/19 07:46 PM
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yes, v5.01, idcs 18d, 2 analog lines.

Re: OS7030 Weird issue
barnito #634100 12/12/19 11:23 PM
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Sounds like either a bad 4DM card. Is there a possibility of you being able to switch it out?

Re: OS7030 Weird issue
Biztel Cuban Okie Tech #634140 12/16/19 03:49 PM
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Yes, I can do that.

Re: OS7030 Weird issue
barnito #634248 12/19/19 09:32 PM
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So we replaced this system 3 times now, (third time was today) and they are still getting phantom ringing and the phone system rebooting. There is no way that I have 3 bad phone systems. I am at my wits end with this customer and I don't know what could be causing this issue.... Maybe co voltage feeding into ext ports? Dirty power??? I am totally lost here...

Re: OS7030 Weird issue
barnito #634250 12/19/19 11:59 PM
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pvj Online Content
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Sounds strange.Something must have changed?
Is the LAN connected ?

Last edited by pvj; 12/20/19 04:42 AM.
Re: OS7030 Weird issue
barnito #634256 12/20/19 05:36 PM
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It sounded like the entrance lines from the building, or wiring to demarc have some bad pairs. Is the ghost ringing always happened on a certain line?

Re: OS7030 Weird issue
barnito #634275 12/23/19 07:38 PM
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Does the phantom ringing and the power cycles happen when the system is running just on default programming?

Re: OS7030 Weird issue
barnito #634317 12/26/19 04:38 PM
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Scratched my previous reply.

When you said, you replaced the PBX 3 times. Were you using the same SD card?

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