|  OS7030 Weird issue #634089 12/12/19 04:31 PM | Joined: Apr 2018 Posts: 53 barnito  OP Member | | OP Member Joined: Apr 2018 Posts: 53 | I recovered a phone system that was NAND bricked and tested on our bench here. Everything was good. Sent to our customer and a sub replaced. Now they are getting ghost ringing from 2 extensions, and weird svr and cvr errors on phones causing them to lose dial tone. Has anyone else experienced this? | | |
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Re: OS7030 Weird issue
[Re: barnito]
#634091
12/12/19 07:00 PM
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Joined: Dec 2010
Posts: 576
Biztel Cuban Okie Tech
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Joined: Dec 2010
Posts: 576 |
After you recovered the system, did you upgrade it to the latest software? What kind of phones do they have? What kind of lines do they have?
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Re: OS7030 Weird issue
[Re: barnito]
#634100
12/12/19 11:23 PM
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Joined: Dec 2010
Posts: 576
Biztel Cuban Okie Tech
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Posts: 576 |
Sounds like either a bad 4DM card. Is there a possibility of you being able to switch it out?
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Re: OS7030 Weird issue
[Re: barnito]
#634248
12/19/19 09:32 PM
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Joined: Apr 2018
Posts: 53
barnito
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So we replaced this system 3 times now, (third time was today) and they are still getting phantom ringing and the phone system rebooting. There is no way that I have 3 bad phone systems. I am at my wits end with this customer and I don't know what could be causing this issue.... Maybe co voltage feeding into ext ports? Dirty power??? I am totally lost here...
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Re: OS7030 Weird issue
[Re: barnito]
#634250
12/19/19 11:59 PM
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Joined: Sep 2001
Posts: 2,205
pvj
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,205 |
Sounds strange.Something must have changed?
Is the LAN connected ?
Last edited by pvj; 12/20/19 04:42 AM.
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Re: OS7030 Weird issue
[Re: barnito]
#634256
12/20/19 05:36 PM
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Joined: Nov 2013
Posts: 51
Temperor
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It sounded like the entrance lines from the building, or wiring to demarc have some bad pairs. Is the ghost ringing always happened on a certain line?
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Re: OS7030 Weird issue
[Re: barnito]
#634275
12/23/19 07:38 PM
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Joined: Dec 2010
Posts: 576
Biztel Cuban Okie Tech
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Posts: 576 |
Does the phantom ringing and the power cycles happen when the system is running just on default programming?
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Re: OS7030 Weird issue
[Re: barnito]
#634317
12/26/19 04:38 PM
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Joined: Nov 2013
Posts: 51
Temperor
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Scratched my previous reply.
When you said, you replaced the PBX 3 times. Were you using the same SD card?
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