 OS7030 Weird issue | Joined: Apr 2018 Posts: 58 Member | OP  Member Joined: Apr 2018 Posts: 58 | I recovered a phone system that was NAND bricked and tested on our bench here. Everything was good. Sent to our customer and a sub replaced. Now they are getting ghost ringing from 2 extensions, and weird svr and cvr errors on phones causing them to lose dial tone. Has anyone else experienced this? | | | Re: OS7030 Weird issue | Joined: Dec 2010 Posts: 626 Member | | Member Joined: Dec 2010 Posts: 626 | After you recovered the system, did you upgrade it to the latest software? What kind of phones do they have? What kind of lines do they have? | | | Re: OS7030 Weird issue | Joined: Apr 2018 Posts: 58 Member | | OP Member Joined: Apr 2018 Posts: 58 | yes, v5.01, idcs 18d, 2 analog lines. | | | Re: OS7030 Weird issue | Joined: Dec 2010 Posts: 626 Member | | Member Joined: Dec 2010 Posts: 626 | Sounds like either a bad 4DM card. Is there a possibility of you being able to switch it out? | | | Re: OS7030 Weird issue | Joined: Apr 2018 Posts: 58 Member | | OP Member Joined: Apr 2018 Posts: 58 | | | | Re: OS7030 Weird issue | Joined: Apr 2018 Posts: 58 Member | | OP Member Joined: Apr 2018 Posts: 58 | So we replaced this system 3 times now, (third time was today) and they are still getting phantom ringing and the phone system rebooting. There is no way that I have 3 bad phone systems. I am at my wits end with this customer and I don't know what could be causing this issue.... Maybe co voltage feeding into ext ports? Dirty power??? I am totally lost here... | | | Re: OS7030 Weird issue | Joined: Sep 2001 Posts: 2,200 Moderator-Executone-Isoetec, Samsung | | Moderator-Executone-Isoetec, Samsung Joined: Sep 2001 Posts: 2,200 | Sounds strange.Something must have changed?
Is the LAN connected ?
Last edited by pvj; 12/20/19 04:42 AM.
| | | Re: OS7030 Weird issue | Joined: Nov 2013 Posts: 55 Member | | Member Joined: Nov 2013 Posts: 55 | It sounded like the entrance lines from the building, or wiring to demarc have some bad pairs. Is the ghost ringing always happened on a certain line? | | | Re: OS7030 Weird issue | Joined: Dec 2010 Posts: 626 Member | | Member Joined: Dec 2010 Posts: 626 | Does the phantom ringing and the power cycles happen when the system is running just on default programming? | | | Re: OS7030 Weird issue | Joined: Nov 2013 Posts: 55 Member | | Member Joined: Nov 2013 Posts: 55 | Scratched my previous reply.
When you said, you replaced the PBX 3 times. Were you using the same SD card? | | | |
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