| Joined: Mar 2009 Posts: 372 Member | OP Member Joined: Mar 2009 Posts: 372 | This is an odd one for me. This client has been working flawlessly for MANY years. Now when you come off hook there is a scratchy noise over the dial tone for about 1-2 seconds then everything sounds fine. The KSU has one station expansion card and this happens on all phones all lines.... ....INCLUDING the intercom. If this was dirty contacts I would have expected it to be on a single line or at least limited to a single bank of 8 stations. I would prefer not to replace the KSU but it seems to be pointing right at it. Anybody seen this one? | | | | Joined: Jan 2007 Posts: 2,081 Admin | Admin Joined: Jan 2007 Posts: 2,081 |
“I have not failed. I've just found 10,000 ways that won't work.”
| | | | Joined: Jan 2005 Posts: 15,279 Likes: 2 Moderator-Vertical, Vodavi, 1A2, Outside Wire | Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,279 Likes: 2 | Yes, I've seen this exact thing recently. I couldn't find any easy fix, so the customer has just learned to live with it. I agree that it is likely a power supply issue, which is one of the only components in Panasonic systems that seems to fail consistently, regardless of the product.
Ed Vaughn, MBSWWYPBX | | | | Joined: Mar 2009 Posts: 372 Member | OP Member Joined: Mar 2009 Posts: 372 | Thanks Guys!
I suspected that as well. I'll see if I have one to swap before a new cabinet.
| | | | Joined: Mar 2009 Posts: 372 Member | OP Member Joined: Mar 2009 Posts: 372 | Well, I replaced the PS but no joy so I needed a KSU. I had another customer who had a working KXTD but decided to move up to a TDA. They had been going through a lot of changes and that install had been pending for over 2 months They decided to make the upgrade last week and asked me to remove the old equipment. I used that one to replace the other one.  However life is all about BALANCE so now I am now expecting some BAD luck coming my way. | | |
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