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IP office auto dial keys
#634794 01/22/20 02:34 PM
Joined: Aug 2002
Posts: 944
jsaad Offline OP
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Joined: Aug 2002
Posts: 944
Customer has IP office 500v2 unknown software version yet.

Needs to change speed dials on a few buttons on a 1416 phone, We go into the phone to self administer and it asks for password. No one knows it. Must we log into manager to get that passcode? Just to program a speed dial button?

AT&T Systems and Telephones
Re: IP office auto dial keys
jsaad #634797 01/22/20 04:16 PM
Joined: Jul 2001
Posts: 3,231
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,231
Yeah, if you don't know what the password is, you need to go into Manager and set it to a known value, then you can change the button from the phone.
Depending on the release of the IPO, consider enabling Web Self Management for the users, restrict them to what they can do, then they can use a web browser to change the buttons and manage their contacts list

Re: IP office auto dial keys
jsaad #634861 01/25/20 12:19 AM
Joined: Aug 2002
Posts: 944
jsaad Offline OP
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Posts: 944
Thank you, that is exactly what had to be done.

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