web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#63500 11/04/09 04:08 AM
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
Is there any way to point Feature Code 313 to a File Based MOH?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2006
Posts: 179
Member
Offline
Member
Joined: Jan 2006
Posts: 179
system\devices and feature codes\CO Trunk Groups\92xxx\Music on Hold changes feature 313's audio.

The trunk settings are used by all calls recieved or made with that trunk group unless "Use Next Device's Audio Source" is selected.

This is true of all MOH settings.


Mitel, Samsung, CTP+ and A+ Certified.
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
That didn't work.

Joined: Sep 2005
Posts: 840
Member
Offline
Member
Joined: Sep 2005
Posts: 840
Go to System\Devices and Feature Codes\Endpoints\Specific Endpoint\Audio For Calls Holding For This Device. You should be able to select a file-based MOH here. This should then be the background music played on that endpoint.

Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
That works for callers to the device and the user of the endpoint when they themselves are on hold with another node. However, it does not change the source audio for the 313 feature code.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,694
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,704 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
teleco 4
Who's Online Now
0 members (), 113 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5