|
|
|
|
Joined: Dec 2008
Posts: 7
Member
|
|
Member
Joined: Dec 2008
Posts: 7 |
Is there an ACD Queue type of key for the Axxess system? Something like the Executone IDS has? A customer wants a key on an Axxess phones that give different flash rates depending on how many calls are in queue in a particular ACD Group. I have looked in programming and the manual and I do not see a way to do this on the Axxess. The system is version 9.115.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
Program a keymap with a Hunt Group button. The LED is off when agents are logged in and available. The LED is solid when either no agents are logged, or all agents are busy with no calls waiting. The LED flashes when calls in the queue are waiting.
|
|
|
|
Forums84
Topics94,527
Posts640,018
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
404
guests, and
58
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
