Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Svmi20i no longer lighting msg waiting lamps #635359 02/14/20 04:33 PM
Joined: Jan 2007
Posts: 1,005
John807 Offline OP
Member
*****
OP Offline
Member
*****
Joined: Jan 2007
Posts: 1,005
Greetings,

A client has an Os7400 with a Svmi20i the autoattendant is working and routing calls the voicemail boxes are answering and taking messages but the message waiting indicators are not lighting? I looked at the mailboxes MWI is yes the mailbox shows a new msg but it shows the indicator is off instead of on in the mailbox and on the phone this is happening to all users. Any thoughts?

Thanks as always,
John


John 807
Samsung Telephones and Equipment
Re: Svmi20i no longer lighting msg waiting lamps [Re: John807] #635360 02/14/20 05:07 PM
Joined: Sep 2001
Posts: 2,221
pvj Online Content
Moderator-Executone-Isoetec, Samsung
*****
Online Content
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,221
Don't want to sound like tech support but have you rebooted the system?

Re: Svmi20i no longer lighting msg waiting lamps [Re: pvj] #635361 02/14/20 05:15 PM
Joined: Jan 2007
Posts: 1,005
John807 Offline OP
Member
*****
OP Offline
Member
*****
Joined: Jan 2007
Posts: 1,005
I haven't because there is a Police Department on the system as well. I was hoping for either a refresh lamps option I was unaware of or whether the attempt to light the light shows in the activity log. I have to wait until Monday for the Holiday to do a reboot Thanks


John 807

Moderated by  Genesiscomm, nameless, pvj 

Search

Most Recent 5 Post
4 Tech Communications
by roldan - 02/19/20 08:49 PM
NEC Cordless Phone Audio Issues
by teldata1 - 02/19/20 08:43 PM
Ringplan stuck
by Temperor - 02/19/20 07:43 PM
Toshiba Telephone System Downloadable Manuals
by usedphones - 02/19/20 08:59 AM
Karii's Law and TDA50
by dtel - 02/17/20 06:27 PM
Who's Online Now
56 registered members (usedphones, Yoda, jsaad, kosta543, Bob3470, RATHER BE FISHING, justbill, Professor Shadow, newtecky, hbiss, Curlycord, Mercenary Roadie, jeffmoss26, bdunne, MooreTel, OBT, JBean3329, Russ Micheli, tmorin, Touch Tone Tommy, dogs, C5Z, teldata1, Jeroen, jab1780, nonameyet, roldan, pvj, CGTech, STS E, nameless, helpifican, Temperor, jknichols, BobRobert, mongo5150, phonman123, oobie, gelehu, nfcphoneman, seafort, BTS01, davescomm, dtel, Ruben, telephonegunner, Gregoriusmax64, www.telcom1.net, mike b, DD782, dexman, Skunky, Silversam, Carl Navarro, vicbob, metelcom), 1,176 guests, and 185 spiders.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Forum Statistics
Forums94
Topics93,467
Posts634,494
Members49,240
Most Online5,661
May 23rd, 2018
Today's Birthdays
bevcomm21, Ironhedz, Nikola, phone guy bruce, SamsungExpert, Sbarron, Skippie9696
Newest Members
wetnoodle50, minion2.0, robmar, EasternOffice Ma, OneCallTelecom
49239 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 35
Jeroen 20
Ruben 19
OBT 17
pvj 16
RESPONSIVE WEBSITE DEVELOPMENT
Bluewater Sailing
Become a Patron! https://www.patreon.com/bePatron?u=5256033
Buy one Get one FREE when you use PayPal at checkout! Code T28P
Yealink $39.95 Buy one Get one FREE when you use PayPal on checkout! Code T28P
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners