Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Svmi20i no longer lighting msg waiting lamps
#635359 02/14/20 04:33 PM
Joined: Jan 2007
Posts: 1,006
John807 Online Content OP
Member
*****
OP Online Content
Member
*****
Joined: Jan 2007
Posts: 1,006
Greetings,

A client has an Os7400 with a Svmi20i the autoattendant is working and routing calls the voicemail boxes are answering and taking messages but the message waiting indicators are not lighting? I looked at the mailboxes MWI is yes the mailbox shows a new msg but it shows the indicator is off instead of on in the mailbox and on the phone this is happening to all users. Any thoughts?

Thanks as always,
John


John 807
Samsung Telephones and Equipment
Re: Svmi20i no longer lighting msg waiting lamps
John807 #635360 02/14/20 05:07 PM
Joined: Sep 2001
Posts: 2,185
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,185
Don't want to sound like tech support but have you rebooted the system?

Re: Svmi20i no longer lighting msg waiting lamps
pvj #635361 02/14/20 05:15 PM
Joined: Jan 2007
Posts: 1,006
John807 Online Content OP
Member
*****
OP Online Content
Member
*****
Joined: Jan 2007
Posts: 1,006
I haven't because there is a Police Department on the system as well. I was hoping for either a refresh lamps option I was unaware of or whether the attempt to light the light shows in the activity log. I have to wait until Monday for the Holiday to do a reboot Thanks


John 807
Re: Svmi20i no longer lighting msg waiting lamps
John807 #635553 02/21/20 07:05 PM
Joined: Jan 2007
Posts: 1,006
John807 Online Content OP
Member
*****
OP Online Content
Member
*****
Joined: Jan 2007
Posts: 1,006
O.k. I deleted a mailbox rebuilt the mailbox sent a quick memo to the mailbox and all the msg waiting lights started working again on the entire system?


John 807
Re: Svmi20i no longer lighting msg waiting lamps
John807 #635554 02/21/20 07:45 PM
Joined: Jan 2007
Posts: 1,006
John807 Online Content OP
Member
*****
OP Online Content
Member
*****
Joined: Jan 2007
Posts: 1,006
O.k. I deleted a mailbox rebuilt the mailbox sent a quick memo to the mailbox and all the msg waiting lights started working again on the entire system?


John 807
Re: Svmi20i no longer lighting msg waiting lamps
John807 #635555 02/21/20 07:46 PM
Joined: Jan 2007
Posts: 1,006
John807 Online Content OP
Member
*****
OP Online Content
Member
*****
Joined: Jan 2007
Posts: 1,006
O.k. I deleted a mailbox rebuilt the mailbox sent a quick memo to the mailbox and all the msg waiting lights started working again on the entire system?


John 807
Re: Svmi20i no longer lighting msg waiting lamps
John807 #635557 02/21/20 07:55 PM
Joined: Sep 2001
Posts: 2,185
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,185
Don't fight it, it's working smile


Moderated by  Genesiscomm, nameless, pvj 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Temporary Greeting for Holiday and Voicemail Question
by crazysupratt - 04/06/20 11:11 PM
SV8100 Call Forward External
by westerntelephone - 04/06/20 09:29 PM
Private Room on a Ship w/Temperature
by Professor Shadow - 04/06/20 07:28 PM
NEC NMC Conf Bridge - delete recordings
by Bull Tone - 04/04/20 09:07 PM
CF All on SL2100
by Yoda - 04/03/20 11:45 PM
Who's Online Now
35 members (justbill, hitechcomm, hbiss, EV607797, dexman, Silversam, Yoda, newtecky, John807, ffej010, RATHER BE FISHING, Touch Tone Tommy, randyt, Mercenary Roadie, STS E, Peter P., crazysupratt, MnDave, Daniel, jeffmoss26, JBean3329, westerntelephone, Ruben, dans, seafort, Biztel Cuban Okie Tech, nfcphoneman, Professor Shadow, OBT, Will H, jab1780, Coral Tech, kjwiewall, jknichols, nonameyet), 539 guests, and 58 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,613
Posts635,218
Members49,262
Most Online5,661
May 23rd, 2018
Today's Birthdays
rokketpbx, slwalsh, spiderman369
Newest Members
TBS-Barron, Derek B, randyt, Justin FCMI, Link_HC
49262 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
Ruben 36
dexman 32
hbiss 14
Yoda 11
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners