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i put sbx admin software on an xp laptop but it wont connect. it says cant find connection history. i have site information with name and 192.168.1.1 and my laptop protocal properties set to 192.168.1.2 wifi is turned off on laptop. anyone know what is causing this. thanks. dave
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Joined: Aug 2003
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
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Can you ping the SBX from your laptop?
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first time 4 packets sent and 3 packets recieved. second time 4 sent and 4 recieved
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Is it on a network or are you connecting directly to the KSU? Early versions required that you use an Ethernet crossover cable for direct connection.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2003
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i tried both cross over and straight through cables but both do the same thing. when i use my other laptop i can get into the programming.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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Same operating systems? Did you disable the all network connections except the one you are using in network settings?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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yes both are xp. and my wifi is off. that seems to be the only other network connection.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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Same SBX admin version on each laptop? If you can ping from both laptops, you are connecting so it has something to do with how the admin sw is configured on the machine not working. It is not liking what it is seeing or not seeing from the SBX. If I were there I would want to hook up with a serial connection and see what happens. Do I still not get the SBX to load up.
Last edited by Derrick; 03/25/20 07:33 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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i will check it out. never used serial on sbx before. do you think defaulting the ksu could help. i havnt tried that yet.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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No, not if one laptop works, you would just be making trouble for yourself. A reset is the only thing I would try, not a default.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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