 Call forward keeps ringing | Joined: Jun 2015 Posts: 4 Member | OP  Member Joined: Jun 2015 Posts: 4 | Cix670...voicemail works perfectly on all stations...when call forward is set to another extension(#6011), the voicemail does not kick in, keeps ringing. | | |
Re: Call forward keeps ringing
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Joined: Jan 2010
Posts: 899
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 899 |
Have you got a different class of service on that handset to allow CF override?
Regards
Carl
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Re: Call forward keeps ringing | Joined: Jun 2015 Posts: 4 Member | | OP Member Joined: Jun 2015 Posts: 4 | No...using same class of service for all stations...when a station is set to internal CF, the receiving station keeps ringing, I would think that if that station is busy or no answer, then that voicemail would kick in...but it just keeps ringing and does not stop...I am missing something... | | | Re: Call forward keeps ringing | Joined: Jun 2005 Posts: 2,544 Member |  Member Joined: Jun 2005 Posts: 2,544 | System call forward cascade; enable in the System Data.
FYI, the call will forward to the Original extensions voicemail box. | | | Re: Call forward keeps ringing | Joined: Jun 2015 Posts: 4 Member | | OP Member Joined: Jun 2015 Posts: 4 | Thanks to all...set the system cascade to enable and it does go to the "original" voicemail station BUT would like the voicemail of the CF destination to pick up...is that possible...? | | | |
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