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Joined: Jan 2014
Posts: 2
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OP
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Joined: Jan 2014
Posts: 2 |
This has me baffled. The system is a KXTDE200. Extensions are KXT-7633
One extension is acting weird. It can place and receive outside calls just fine, and the DSS lamp for that station lights when it goes off hook. But when you place an intercom call TO that extension the extension''s DSS light does not come on. The extension auto-answers like it should, with the alert tone, and you can talk to the extension, but there is no audio coming back from the extension. I tried 790 clear station features but no change.
I suspect some station 'feature' has been inadvertently enabled but I can't figure it out.
Any assistance is greatly appreciated.
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Joined: Jan 2007
Posts: 2,102 Likes: 1
Admin
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Admin
Joined: Jan 2007
Posts: 2,102 Likes: 1 |
Have you tried a different port/ phone . There’s No settings that would cause that problem
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2014
Posts: 2
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OP
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Joined: Jan 2014
Posts: 2 |
OK, I'm an idiot. Try the simple things first. Disconnecting and reconnecting the extension cleared it.
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Joined: Jan 2005
Posts: 15,351 Likes: 12
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,351 Likes: 12 |
You're not an idiot. Panasonic systems, and occasionally even the phones themselves, have minds of their own. In a way, I often think that they're smarter than we are. Regardless, thanks for checking back and letting us know the outcome.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2006
Posts: 2,670 Likes: 9
Admin
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Admin
Joined: Jul 2006
Posts: 2,670 Likes: 9 |
LOL You can have a system play for years and just freeze. Power cycling fixes it. Or, the old 123211's would work for 10 or 15 years then the switching power supply would just buy the farm. So much fun.
Carl Wondering why abortions are essential services but church is not.....
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