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Odd extension behavior, DSS light not lit, etc
#636138 03/29/20 02:48 AM
Joined: Jan 2014
Posts: 2
jsj Offline OP
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This has me baffled. The system is a KXTDE200. Extensions are KXT-7633

One extension is acting weird. It can place and receive outside calls just fine, and the DSS lamp for that station lights when it goes off hook. But when you place an intercom call TO that extension the extension''s DSS light does not come on.
The extension auto-answers like it should, with the alert tone, and you can talk to the extension, but there is no audio coming back from the extension. I tried 790 clear station features but no change.

I suspect some station 'feature' has been inadvertently enabled but I can't figure it out.

Any assistance is greatly appreciated.

Panasonic Equipment and Telephones
Re: Odd extension behavior, DSS light not lit, etc
jsj #636160 03/29/20 10:50 PM
Joined: Jan 2007
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Have you tried a different port/ phone . There’s No settings that would cause that problem


“I have not failed. I've just found 10,000 ways that won't work.”
Re: Odd extension behavior, DSS light not lit, etc
jsj #636161 03/30/20 12:05 AM
Joined: Jan 2014
Posts: 2
jsj Offline OP
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OK, I'm an idiot. Try the simple things first. Disconnecting and reconnecting the extension cleared it.

Re: Odd extension behavior, DSS light not lit, etc
jsj #636181 03/31/20 04:59 AM
Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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You're not an idiot. Panasonic systems, and occasionally even the phones themselves, have minds of their own. In a way, I often think that they're smarter than we are. Regardless, thanks for checking back and letting us know the outcome.


Ed Vaughn, MBSWWYPBX
Re: Odd extension behavior, DSS light not lit, etc
jsj #636182 03/31/20 08:08 AM
Joined: Jul 2006
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LOL You can have a system play for years and just freeze. Power cycling fixes it. Or, the old 123211's would work for 10 or 15 years then the switching power supply would just buy the farm. So much fun.

Carl
Wondering why abortions are essential services but church is not.....


There's no place like 127.0.0.1

Moderated by  Carl Navarro, OBT 

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