web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2002
Posts: 4,924
Likes: 1
SSPhone Offline OP
Administrator
OP Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
What would cause 2 DKT to stop following System Call forward settings?

CIX670 System CF 1 set to Busy and No answer Active destination is voicemail (4000)

Ext 3097 and 3292 have just stopped forwarding to voicemail. Both of these are programmed the same as 3212 which is working without issue.

For temp I had the client forward from the phone #6041 4000 20 to get the mailbox to answer

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Oct 2005
Posts: 612
Likes: 1
Member
Online Content
Member
Joined: Oct 2005
Posts: 612
Likes: 1
Intercom #621?
The same code the DK used to change display name. It used to happen all the time when customers were upgraded from the DK platform.

Joined: Aug 2002
Posts: 4,924
Likes: 1
SSPhone Offline OP
Administrator
OP Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Originally Posted by BobRobert
Intercom #621?
The same code the DK used to change display name. It used to happen all the time when customers were upgraded from the DK platform.

So #621 is a system call forward over ride? The client swears they did nothing and it just happened.

Joined: Oct 2005
Posts: 612
Likes: 1
Member
Online Content
Member
Joined: Oct 2005
Posts: 612
Likes: 1
Have them try Intercom #620 to activate system call forward anyway.

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
It always just happens for no reason other then the PBX has a mind of it's own.

On a 3rd trip to one location I removed #621 from the system.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,694
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,703 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
2 members (teleco, BobRobert), 108 guests, and 249 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5